At Alpha Moto, we prioritize fast delivery at a fair cost. We ship via a reliable courier with track and trace for most products, except bulky and heavy items.
Pick up location and times
We are currently located at 549B Te Rapa Road, Te Rapa, Hamilton 3200.
Our opening hours are 9am – 4:30pm Monday – Friday and 9am- 3pm on Saturdays.
We are closed on Sunday and Public Holidays. (Unless special arrangement prior)
What to bring?
Order online, collect in-store! Simply show your order reference or photo ID for pickup. If someone else is collecting on your behalf, they’ll need the order reference too. Your order’s security matters to us, so we require one of these criteria to release it.
General Products
Including most apparel, helmets, small bike parts, small accessories and other general products that aren’t bulky or heavy.
Bulky and Heavy Products
Including bikes, engines, large bike parts, and other oversized and heavy items.
Dispatch & Shipping Times:
Your order will be dispatched by our Courier Company once the payment is cleared. You will also receive an email confirmation with track and trace reference when your order is dispatched.
Hamilton: Same day or Overnight
Rest of North Island: 1-2 Working Days
South Island: 2-4 Working Days
Rural Address: Extra 1-2 Working Days based on the original time
Other impacts may cause a delay on shipment
-Orders received after 3pm or over the weekend will be processed on the next working day.
-It may cause a delay on delivery when its statutory holidays as courier companies do not operate on these days.
-The delivery service can also have delays due to unexpected circumstances.
