Have questions? We’re here to help!
Call us on 07 949 9581 or 022 513 9072
or email us at info@alphamoto.nz

SHERCO EB12 - Electric Balance Bike
✚ Assembly Cost, Includes Assembly and PDI
Request a Quote
✚ Assembly Cost, Includes Assembly and PDI
Request a Quote
The Sherco EB12 features a simple twist-and-go throttle with a battery level display and a host of safety features to inspire confidence in the young rider aged 5-6 as well as the supervising adult.
Running time is up to 60 minutes of constant use, recharge time is up to three hours. Additional batteries are available for a quick and convenient swap to keep the fun times rolling (runtime will vary depending on speed setting, rider weight and riding conditions).
Technical highlights include a lightweight aluminium frame and handlebar, chain drive, pneumatic all-terrain rubber tyres as well as durable water-transfer frame decals. The EB12 comes with a New Zealand 240V household charger, owners manual and toolkit.
The EB12 is a great way for children to learn to push, balance, and coast in the non-powered mode, which makes for an excellent, gradual introduction. Once the child demonstrates proficient use and understanding of the brake and the ability to coast and brake while standing then the electric low-power mode via the twist and-go throttle can be introduced.
Additional features include a front plate with number decals, height-adjustable seat, two power level modes (low and full power), a fully-enclosed chain cover, a rear drum brake activated via hand lever, a power cut-off switch built into the brake lever, which automatically cuts power if the rider pulls in the lever, thus preventing a panic throttle twist.
SPECIFICATIONS:
At Alpha Moto, we prioritize fast delivery at a fair cost. We ship via a reliable courier with track and trace for most products, except bulky and heavy items.
Pick up location and times
We are currently located at 8/2 Pukete Road, Te Rapa, Hamilton 3200.
Our opening hours are 9am – 5pm Monday – Friday and 9am- 3pm on Saturdays.
We are closed on Sunday and Public Holidays. (Unless special arrangement prior)
What to bring?
Order online, collect in-store! Simply show your order reference or photo ID for pickup. If someone else is collecting on your behalf, they’ll need the order reference too. Your order’s security matters to us, so we require one of these criteria to release it.
General Products
Including most apparel, helmets, small bike parts, small accessories and other general products that aren’t bulky or heavy.
Bulky and Heavy Products
Including bikes, engines, large bike parts, and other oversized and heavy items.
Dispatch & Shipping Times:
Your order will be dispatched by our Courier Company once the payment is cleared. You will also receive an email confirmation with track and trace reference when your order is dispatched.
Hamilton: Same day or Overnight
Rest of North Island: 1-2 Working Days
South Island: 2-4 Working Days
Rural Address: Extra 1-2 Working Days based on the original time
Other impacts may cause a delay on shipment
-Orders received after 3pm or over the weekend will be processed on the next working day.
-It may cause a delay on delivery when its statutory holidays as courier companies do not operate on these days.
-The delivery service can also have delays due to unexpected circumstances.
All ALPHA MOTO customers are protected under Consumer Guarantee Act 1993 and Fair Trading Act 1986. If you’re not 100% satisfied with your purchase we will happily accept your return and provide you with an exchange, store credit or a full refund as long as you meet the following terms and conditions:
All returned items must be unused and in the original packaging, making sure that the product is in brand new condition, tags still intact. We do not accept returns if it’s more than 14 days after the purchase date or simply because you have changed your mind.
All returns are at customers’ expense including the initial freight unless products are proven faulty.
All returned item(s) will incur a restocking fee which is 20% of the original price purchased unless faulty. If you receive a faulty product from us, we will attempt to repair or replace the item. Refunds will be issued at the discretion of ALPHA MOTO. Refunds will normally be processed within seven (7) days.
What is the return procedure?
In-Store Returns
Bring the product into our store in Te Rapa, Hamilton with a proof of purchase for an exchange or refund. We do not offer cash refunds. Our team will happily arrange the refund for you and it will be processed within 2-3 business days. Please note that the initial postage is not refundable except approved warranty claim.
Returns via postage
Send us an email if you want to return a product with proof of purchase and the reason for the exchange or return.
Use a good carton, return package via insured Courier service of your choice.
Send returns to the below address:
ALPHA MOTO
8/2 Pukete Road, Te Rapa, Hamilton 3200
(NOTE: Cash on Deliveries (CODs) will not be accepted)
After we have assessed your claim for a return there are three options available for our customers:
Refund: A refund will be made via bank transfer
Credit Note: The issuing of a store credit notes provides an alternative to a refund. These credit notes can be used to purchase anything from the ALPHA MOTO. Credit notes cannot be exchanged for cash and will not be generated for amounts less than $1.00.
Repair or replace: If the returned product is still under warranty, then the repair or replacement will be at our expense. If the product is out of warranty, then we can still have the product repaired, however, the cost of the repair will be charged to the customer. In some cases, we may not be able to repair or replace your product due to availability or discontinuation of that particular line.
Keep a record of your shipment until you have received credit or refund.
For additional information on our return policies, please contact our Customer Service department at 07-9499581, or email us info@alphamoto.nz
We do not generally provide exchange and refund for bikes. However, if warranty claim is accepted, we will try our best to repair the bike and ensure the same problem will not happen again. At very rare cases exchange and refund may be issued at the discretion of ALPHA MOTO.
Have questions? We’re here to help!
Call us on 07 949 9581 or 022 513 9072
or email us at info@alphamoto.nz
The Sherco EB12 features a simple twist-and-go throttle with a battery level display and a host of safety features to inspire confidence in the young rider aged 5-6 as well as the supervising adult.
Running time is up to 60 minutes of constant use, recharge time is up to three hours. Additional batteries are available for a quick and convenient swap to keep the fun times rolling (runtime will vary depending on speed setting, rider weight and riding conditions).
Technical highlights include a lightweight aluminium frame and handlebar, chain drive, pneumatic all-terrain rubber tyres as well as durable water-transfer frame decals. The EB12 comes with a New Zealand 240V household charger, owners manual and toolkit.
The EB12 is a great way for children to learn to push, balance, and coast in the non-powered mode, which makes for an excellent, gradual introduction. Once the child demonstrates proficient use and understanding of the brake and the ability to coast and brake while standing then the electric low-power mode via the twist and-go throttle can be introduced.
Additional features include a front plate with number decals, height-adjustable seat, two power level modes (low and full power), a fully-enclosed chain cover, a rear drum brake activated via hand lever, a power cut-off switch built into the brake lever, which automatically cuts power if the rider pulls in the lever, thus preventing a panic throttle twist.
SPECIFICATIONS:
At Alpha Moto, we prioritize fast delivery at a fair cost. We ship via a reliable courier with track and trace for most products, except bulky and heavy items.
Pick up location and times
We are currently located at 8/2 Pukete Road, Te Rapa, Hamilton 3200.
Our opening hours are 9am – 5pm Monday – Friday and 9am- 3pm on Saturdays.
We are closed on Sunday and Public Holidays. (Unless special arrangement prior)
What to bring?
Order online, collect in-store! Simply show your order reference or photo ID for pickup. If someone else is collecting on your behalf, they’ll need the order reference too. Your order’s security matters to us, so we require one of these criteria to release it.
General Products
Including most apparel, helmets, small bike parts, small accessories and other general products that aren’t bulky or heavy.
Bulky and Heavy Products
Including bikes, engines, large bike parts, and other oversized and heavy items.
Dispatch & Shipping Times:
Your order will be dispatched by our Courier Company once the payment is cleared. You will also receive an email confirmation with track and trace reference when your order is dispatched.
Hamilton: Same day or Overnight
Rest of North Island: 1-2 Working Days
South Island: 2-4 Working Days
Rural Address: Extra 1-2 Working Days based on the original time
Other impacts may cause a delay on shipment
-Orders received after 3pm or over the weekend will be processed on the next working day.
-It may cause a delay on delivery when its statutory holidays as courier companies do not operate on these days.
-The delivery service can also have delays due to unexpected circumstances.
All ALPHA MOTO customers are protected under Consumer Guarantee Act 1993 and Fair Trading Act 1986. If you’re not 100% satisfied with your purchase we will happily accept your return and provide you with an exchange, store credit or a full refund as long as you meet the following terms and conditions:
All returned items must be unused and in the original packaging, making sure that the product is in brand new condition, tags still intact. We do not accept returns if it’s more than 14 days after the purchase date or simply because you have changed your mind.
All returns are at customers’ expense including the initial freight unless products are proven faulty.
All returned item(s) will incur a restocking fee which is 20% of the original price purchased unless faulty. If you receive a faulty product from us, we will attempt to repair or replace the item. Refunds will be issued at the discretion of ALPHA MOTO. Refunds will normally be processed within seven (7) days.
What is the return procedure?
In-Store Returns
Bring the product into our store in Te Rapa, Hamilton with a proof of purchase for an exchange or refund. We do not offer cash refunds. Our team will happily arrange the refund for you and it will be processed within 2-3 business days. Please note that the initial postage is not refundable except approved warranty claim.
Returns via postage
Send us an email if you want to return a product with proof of purchase and the reason for the exchange or return.
Use a good carton, return package via insured Courier service of your choice.
Send returns to the below address:
ALPHA MOTO
8/2 Pukete Road, Te Rapa, Hamilton 3200
(NOTE: Cash on Deliveries (CODs) will not be accepted)
After we have assessed your claim for a return there are three options available for our customers:
Refund: A refund will be made via bank transfer
Credit Note: The issuing of a store credit notes provides an alternative to a refund. These credit notes can be used to purchase anything from the ALPHA MOTO. Credit notes cannot be exchanged for cash and will not be generated for amounts less than $1.00.
Repair or replace: If the returned product is still under warranty, then the repair or replacement will be at our expense. If the product is out of warranty, then we can still have the product repaired, however, the cost of the repair will be charged to the customer. In some cases, we may not be able to repair or replace your product due to availability or discontinuation of that particular line.
Keep a record of your shipment until you have received credit or refund.
For additional information on our return policies, please contact our Customer Service department at 07-9499581, or email us info@alphamoto.nz
We do not generally provide exchange and refund for bikes. However, if warranty claim is accepted, we will try our best to repair the bike and ensure the same problem will not happen again. At very rare cases exchange and refund may be issued at the discretion of ALPHA MOTO.
Have questions? We’re here to help!
Call us on 07 949 9581 or 022 513 9072
or email us at info@alphamoto.nz